This privacy policy applies only when you are actively in contact with us or using our services. Simply visiting the ReviveCalls website does not result in the collection of personal data beyond basic analytics (see Cookies below). We do not track, store, or process personal information about casual website visitors.
Data collection begins only when you:
Sign up for or use the ReviveCalls service.
Contact us directly via email or a form.
Interact with automated text replies sent through our platform.
2. What We Collect
When you use ReviveCalls or contact us, we may collect:
Phone numbers — from missed calls that trigger an automatic text reply (only from customers of businesses using our service).
Messages — any replies sent in response to automatic texts.
Contact details — name and email if you provide them through a form or direct communication.
Business information — business name, type, and scheduling details needed to set up and operate the service.
3. How We Use Your Data
We use the information we collect only to:
Send automatic text replies to missed calls on behalf of businesses using our service.
Log and display responses so businesses can follow up with customers.
Set up, configure, and maintain your ReviveCalls account.
Respond to your enquiries when you contact us directly.
We do not collect data from website visitors who do not use our service or contact us.
4. What We Don't Do
We never sell your personal data to third parties.
We never share your data with advertisers or data brokers.
We never use your data for targeted advertising.
We do not use AI, artificial intelligence, or automated decision-making. ReviveCalls is a simple automatic text reply system — like an email auto-reply, but for missed phone calls.
5. Data Storage & Security
Your data is stored securely using industry-standard encryption and access controls. We take reasonable measures to protect your information from unauthorised access, loss, or misuse.
6. Data Retention
We retain your data only for as long as necessary to provide our service. If you would like your data deleted, please contact us at revivecalls@gmail.com and we will process your request within 30 days.
7. Cookies
Our website uses minimal cookies to:
Remember your cookie consent preference.
Collect basic analytics to understand how visitors use the site.
We do not use advertising cookies or cross-site tracking. No personal data is collected through cookies unless you actively use our service.
8. Third-Party Services
We may use third-party services (such as hosting providers, SMS carriers, and analytics tools) that process data on our behalf. These providers are contractually obligated to keep your data secure and use it only for the purposes we specify.
9. Your Rights
You have the right to:
Request a copy of the data we hold about you.
Request correction of any inaccurate data.
Request deletion of your data.
Withdraw consent for data processing at any time.
10. Age Requirement
ReviveCalls is intended for use by adults aged 18 and over. Our service is designed for business owners, managers, and authorised representatives of salons, spas, and med spas. By using ReviveCalls, you confirm that you are at least 18 years of age. We do not knowingly collect data from anyone under 18.
11. No Returns or Refunds
All payments made to ReviveCalls are final. We do not offer refunds, returns, or credits for any reason, including but not limited to dissatisfaction with the service, lack of results, or change of mind.
By purchasing or subscribing to ReviveCalls, you acknowledge that:
All fees are non-refundable.
You are responsible for evaluating whether the service meets your needs before purchasing.
We reserve the right to refuse any refund request at our sole discretion.
12. Setup Time & Processing
Setting up ReviveCalls involves registration, carrier reviews, and technical configuration. This process takes time and is not instantaneous.
By using our service, you understand and agree that:
Account setup requires registration and verification with mobile carriers, which can take several business days.
Phone numbers and text messaging capabilities must be approved and provisioned before the service can go live.
Some businesses may require additional review or compliance checks depending on their industry or location.
We will communicate estimated timelines, but we do not guarantee specific activation dates.
You agree to be patient and cooperative during the setup process and to provide any information or documentation we reasonably request.
Delays caused by carriers, regulatory bodies, or third-party providers are beyond our control and do not constitute grounds for a refund.
13. No Guarantee of Results
ReviveCalls is provided "as is" and "as available." We make no guarantees, warranties, or promises — express or implied — regarding the results, outcomes, or effectiveness of our service.
By using ReviveCalls, you acknowledge and agree that:
We do not guarantee that your bookings, revenue, or customer retention will increase.
We do not guarantee that missed calls will be recovered or that customers will choose your business over competitors.
Any statistics, percentages, or examples shown on our website or marketing materials are for illustrative purposes only and should not be taken as promises of performance.
Results vary based on many factors outside our control, including your business type, location, customer base, and how you follow up with leads.
14. Limitation of Liability
To the maximum extent permitted by law, ReviveCalls, its owners, operators, employees, and affiliates shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our service.
Specifically, but without limitation, we are not responsible for:
Loss of revenue, profit, or income — whether actual or anticipated, resulting from your use of ReviveCalls.
Decrease in business, bookings, or customer volume — we are not liable if your business experiences a decline while using our service.
Missed opportunities — if a customer chooses not to respond, book, or return, we bear no responsibility.
Data loss or service interruption — due to technical issues, server downtime, third-party failures, or circumstances beyond our control.
Incorrect or delayed messages — caused by carrier issues, network delays, or recipient phone settings.
Customer behaviour — we cannot control what customers do after receiving a text, including negative reviews, complaints, or legal action.
Regulatory or legal compliance — it is your responsibility to ensure your use of ReviveCalls complies with applicable laws, including but not limited to the Telephone Consumer Protection Act (TCPA), GDPR, and any local regulations.
Setup delays — any delays in activation, carrier provisioning, or account setup are not grounds for liability or compensation.
15. Indemnification
You agree to indemnify, defend, and hold harmless ReviveCalls, its owners, operators, employees, and affiliates from and against any and all claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising out of or related to:
Your use of ReviveCalls.
Your violation of these terms.
Your violation of any applicable law or regulation.
Any third-party claims resulting from your use of the service.
Any content, messages, or communications you send through or in connection with ReviveCalls.
16. No Warranty of Service Availability
We do not guarantee that ReviveCalls will be available at all times. The service may be interrupted, suspended, or terminated at any time without notice for maintenance, updates, or any other reason. We shall not be liable for any downtime or disruption.
17. Not a Replacement for Professional Advice
ReviveCalls is an automated text reply tool. It is not a substitute for:
A trained receptionist or customer service representative.
Legal, financial, or business advice.
Direct communication with your customers.
You are solely responsible for how you interpret and act on the responses received through ReviveCalls.
18. Dispute Resolution
Any dispute arising from or relating to your use of ReviveCalls shall first be attempted to be resolved through good-faith negotiation. If negotiation fails, the dispute shall be resolved through binding arbitration in accordance with applicable laws. You waive the right to participate in class-action lawsuits or class-wide arbitration.
19. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date. Continued use of ReviveCalls after changes are posted constitutes your acceptance of the updated terms.
20. Contact Us
If you have any questions about this privacy policy or your data, please contact us at: